Published on:

6th Mar 2024

Focusing on the Systems, Not the Symptoms with Dave Newell

If you’re feeling overwhelmed by unsuccessful attempts to grow your business, you may be too focused on the systems. Growth happens when the focus shifts to addressing the systems, not the symptoms, of your company.


Today’s guest is Dave Newell, CEO of Evolve Leadership Consulting. Dave works with small business leaders to implement the Five Facets of Business — a small business operating system — to optimize processes and foster team alignment around culture, strategy, operations, story, and finances.


When systems and behaviors are aligned, the magic can start to happen. In the early days of Dave’s work, he quickly realized that every business is a series of systems that not only have to interact with each other, but they have a major impact on each other.


Dave highlights a $750,000 company that had the goal of scaling up to $20 million. Their operations were a nightmare, the CEO had unrealistic goals, and the team was uninspired and stressed out. The systems — not the symptoms — were the root problem that was holding this company back. By creating simplified, scalable structures, the company was able to create manageable systems that more effectively supported its target market and its core business.


Business is a complex web. Every decision impacts other decisions, and it takes a good hard look at what really matters most to figure out the next steps. Too often business owners hyperfocus on the one angle that makes them look good, but everyone around you can see your business success, or failure, from every angle. Ignore the symptoms, and the problems will only get worse. Address the symptoms, and real growth can finally start to happen.


Interview Links:

Dave Newell



Growth Navigator Coaching

Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.)

Bill on YouTube

Recruiter.com Short List (use code scaleup)


Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.


Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.


We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.


Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.

Listen for free

Show artwork for Scaling Up Business Podcast

About the Podcast

Scaling Up Business Podcast
Scaling Up Business is all about how a few companies make it...and why the rest don’t. Our podcast shows are drawn from the lessons of our coaching clients, coaching partners, and the leading authors that contribute to our Conferences and the Scaling Up best selling book by Verne Harnish, and the Team at Gazelles.

We’ll share practical tools and techniques for building an industry-dominating business. These approaches have been honed over three decades of advising tens of thousands of CEOs and executives and helping them navigate the increasing complexities that come with scaling up a venture.

We want to turn what can feel like an anchor, into the wind at your back — helping you create a business where the team is engaged; the customers are doing your marketing; and everyone is making money.

Each episode of the Scaling Up Business show focuses on one of the four major decision areas every company must get right: People, Strategy, Execution, and Cash. We'll share the tools and methods that have been used by more than 40,000 firms around the globe to scale their companies successfully -- many to $1 billion and beyond.

Running a business is ultimately about freedom. The Scaling Up Business show tells leaders how to get their organizations moving in sync, to create something significant, and still enjoy the ride.

About your host

Profile picture for William Gallagher

William Gallagher