Episode 658

full
Published on:

29th Oct 2025

The Cost of Hustle: Your Team’s Burnout Is Killing Growth with Paul Austin-Menear

What happens when the hardest workers on your team start burning out?

In this episode, Bill is joined by Paul Austin-Menear for a conversation about the unseen toll of hustle culture on your team, your operations, and your long-term performance. Together, they explore the red flags leaders often miss, from rising sick days to unchecked overachievement, and offer practical ways to build smarter, more resilient companies. You’ll hear stories about simplifying systems, protecting downtime, acting on feedback fast, and creating environments where people thrive instead of burn out.


Topics explored in this episode:


(02:45) Having Hustle Isn’t Enough

*When is too much ‘Hustle’ in your company a problem? 

*More sick days, more absences; leaders shouldn’t ignore these signs! 

*Things break down and you lose business when your hustlers start to burn out. 


(9:50) Reframing Your Off Time 

*When you rest, you perform better. 

*On the weekends, everything should be OFF! Emails, messages, everything. 

*For those overachievers who couldn’t help themselves, Paul would shut their emails off over the weekend. Work performance improved. 


(27:30) Are You Overcomplicating Your Process?

*Bill shares a client story on how you can find ways to simplify.

*Reduce the redundancies. It might not be as hard as you think!  

*Everything is trackable. You can find ways to reduce workload. 


(37:50) Act on Feedback Quickly

*Engage your whole team, even from different departments, to spark innovation. 

*How to structure bonuses and incentives in a smart way. 

*So many times feedback sits in a folder and no one acts on it. 



Thanks to Paul Austin-Menear for being on the show!


Learn more about Paul here: https://6catalysts.ca/

Connect with Paul: https://www.linkedin.com/in/pwamenear/


Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.

 

Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop 


Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall


Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach 


Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. 



Did you enjoy today’s episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.


Subscribe via Spotify: https://spoti.fi/3PGhWPJ


Subscribe via Apple Podcasts: https://apple.co/3PKe00u


Bill on Facebook: https://www.facebook.com/billgall/ 


Bill on Twitter/X: https://x.com/billgall 

All Episodes Previous Episode

Listen for free

Show artwork for Scaling Up Business with Bill Gallagher

About the Podcast

Scaling Up Business with Bill Gallagher
Do you dream of an easier way to scale and grow your business? Do you wish you didn’t have to work so hard and put in as many hours? Do you find growth too slow, or hard to sustain?

This podcast—Scaling Up Business with Bill Gallagher—can help you achieve and maintain the growth you want.

A message from your host: “I’ve been in your shoes as a founder, CEO, and executive leader. I’ve coached and trained many leaders just like you over more than 15 years to grow their businesses successfully and profitably. But more than that, I’ve helped give them their time and sanity back. My core strength is making the growth process easier, faster, and way more fun.”

A dynamic thought leader, Bill talks with fascinating and brilliant guests each week, including visionary CEOs, trailblazing entrepreneurs, best-selling authors, renowned business strategists, and more.

Broadly, each episode focuses on one of the four major decision areas every entrepreneur and company must get right: People, Strategy, Execution, and Cash. More specifically, the show explores topics such as:

* Business Growth & Scaling.
* Customer Experience & Marketing.
* Innovation & Differentiation.
* Leadership Development.
* Delegation & Accountability.
* Vision & Strategy.
* Team Dynamics.
* Hiring & Talent Management.
* Company Culture.
* Employee Engagement.
* Crisis Management.
* Effective Communication.
* Influence & Persuasion.
* Business Strategies.

Running a business is ultimately about freedom. Subscribe to this podcast to learn how leaders like you can get your organizations moving in sync, create something significant, and still enjoy the ride. Subscribe if you want to elevate your business to unprecedented heights by tuning in to a masterclass in business excellence.

For information on Bill Gallagher’s coaching and training programs, and Scaling Up Workshops, visit www.ScalingCoach.com

About your host

Profile picture for William Gallagher

William Gallagher