SaaS Growth Secrets with Stijn Hendrikse
What are the key stages of scaling a SaaS startup?
In this episode, SaaS veteran and serial entrepreneur Stijn Hendrikse shares his insights on how to scale a SaaS startup successfully. Drawing on his experience at Microsoft and other companies, Stijn discusses the key stages of scaling a SaaS company, the importance of building a strong team, and the challenges of balancing growth and profitability.
Stijn Hendrikse is a tech professional with 30 years of experience in SaaS and AI. He spent time at Microsoft and founded Kolungi, a B2B SaaS marketing agency.
Key topics that Bill and Stijn explore in this episode:
- The importance of teamwork and collaboration, drawing parallels between military experiences and business leadership.
- Insights into the unique culture at Microsoft and its focus on people and leadership development.
- Strategies for effective outbound marketing and the importance of adding value.
- Adapting to the changing landscape of content marketing and the need for hyper-relevance.
- The importance of customer success, service costs, and the "hero plus" pricing model.
- Understanding the T2D3 framework for achieving exponential growth in a SaaS business.
- The need to transition from individual problem-solving to system-based approaches for scaling effectively.
- Embracing a quarterly rhythm (like OKRs) for setting goals, driving urgency, and fostering accountability.
- Key milestones in the early stages of a SaaS startup and the importance of answering "what's it for?" and "who's it for?".
- The Rule of 40 and balancing growth and profitability in the SaaS world.
Chapters:
(02:34) Stijn Hendrikse’s Background
(08:42) Culture at Microsoft
(13:17) Spamming on LinkedIn
(23:06) Content Marketing
(30:56) SaaS Examples
(39:08) Stages of a Company
(42:35) The Rule of 40
Thanks to Stijn Hendrikse for being on the show!
Connect with Stijn on LinkedIn: https://www.linkedin.com/in/stijnhendrikse/
Learn more about Stijn and T2D3: https://www.t2d3.pro/stijn-hendrikse
Get Stijn’s book “T2D3: How some software startups scale, where many fail”: https://www.amazon.com/dp/B09HPDDHDY/ (co-authored with Mike Northfield).
Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.
Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop
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This episode was produced by Story On Media & Marketing: https://www.successwithstories.com